SuperPoopers.com Privacy Policy
This Privacy Notice ("Notice") describes how SuperPoopers.com Inc. and its affiliates collects, uses and shares personal data collected in the context of our websites, business contacts, suppliers, current and prospective customers who use SuperPoopers.com services or products or users affected by our services (together referred to as "you" or "your"). To the extent that these rights apply in your jurisdiction, this Notice also explains your ability to edit, update, correct, or delete your personal data and the security procedures that we have implemented to protect personal data.
California Residents: If you are a California resident, please refer to the Additional Information for California Residents section below for important information about the “Personal Information” we collect, process, and disclose, as well as your rights under California privacy laws.
When we collect personal data
We may collect personal data about you if you:
- use one of our websites or online services, you are a registered user or chose to register on our websites (Website Users);
- purchase one of our services (Customers);
- are affected by our services (Users);
- work with us as a business partner (Business Partners);
The types of personal data we collect and how we use personal data
Website Users
Personal data collected from Website Users is used to personalize your experience of our websites. We may use such information in the aggregate to understand how you use our services and the resources provided on our websites. We may also use the feedback you provide to improve our services.
a. Unregistered Website Users
You may use our websites as an unregistered user without (directly) providing any personal data. In this case, SuperPoopers.com collects the following metadata that result from your usage of our websites: referral page, date and time of access, type of web browser, IP address, geographic location as determined by your IP address, operating system and interface, language and version of browser software, and session information (such as download errors and page response times).
Your IP address will be used to enable your access to our websites. The metadata will be used to improve the quality and services of our websites by analyzing the usage behavior of Website Users.
If you commence direct communications via our websites’ enquiry form, by telephone or writing to us, the nature of the enquiry (e.g., as tick box selection from service type/careers/other options) and your message will also be collected and processed to respond to it and improve our services.
b. Registered Website Users
If you are a registered Website User or choose to register on a SuperPoopers.com website, we will process the data referred to in (a) above, and you may be asked to provide the following personal data: first and last name, work phone number, company name, email address, personal telephone number, SuperPoopers.com Customer No. or Ship to ID, postal address, and primary usage.
Customers
If you purchase products from SuperPoopers.com, either via a SuperPoopers.com website or offline, you may be asked to provide the following personal data about you, your representative, and/or your contact person: first and last name, suffix, credentials, work phone number, personal phone number, fax number, email address, job title, mailing address, tax identification number, credit card information, ACH/eCheck payment information, billing address, types and amount of products ordered, reseller/promo code, auto-delivery selection, marketing preferences, and job information. SuperPoopers.com will use such personal data to process your order; deliver the products or services ordered; provide customer care services; provide marketing materials you selected; provide you with SuperPoopers.com updates and/or newsletters; maintain our client relationship management systems; detect, investigate, report and seek to prevent fraud and anti-money laundering, including know-your-customer checks, AML screening and other identity checks; comply with other legal obligations; defend, establish and exercise legal claims. We may also need to conduct credit and fraud checks on business customers and certain directors and officers of your business.
Users
When providing certain services to a Customer to which you are related to (e.g., if you are an employee, a contractor, an apprentice, a trainee, a patient, etc., of our Customer), SuperPoopers.com may have to process the following personal data about you (as applicable, depending on the specific service provided): identification data, contact data, and professional data. Most of the personal data is obtained from our Customers.
We process such personal data in the context of the provision of services to a Customer. Please note that in such situations, our Customer is the controller of your personal data and you should refer to the Customer’s privacy notice to understand how your personal data is handled.
Direct marketing and how you can manage your marketing preferences
How we use personal data to keep you up to date with our products and services
We may use your personal data to inform you about our products or services that we believe will be of interest to you and/or to provide you with our newsletter. We may contact you by email, post, or telephone, or through other communication channels. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
We will obtain your consent prior to sending you marketing materials unless such consent is not required under applicable law.
How you can manage your marketing preferences
To protect privacy rights and to ensure you have control over how we manage marketing with you:
- You can ask us to stop direct marketing at any time. You can ask us to stop sending email marketing by clicking on the "unsubscribe" link you will find on all the email marketing messages we send you.
How we share information within SuperPoopers.com
We share your personal data in the manner and for the purposes described below:
- With other SuperPoopers.com entities within our group
Your personal data may be shared between different SuperPoopers.com entities. We make such transfers of data where it is necessary to provide you with our services or to manage our business. For example, we transfer your data to SuperPoopers.com, Inc. in the US to operate our websites. See International Transfers section below for more information. - Where Required by Law
Your personal data may be shared with law enforcement agencies, governmental authorities, or other public authorities (or entities appointed by them) where required under applicable laws. - With Third Parties Who Help Manage Our Business and Deliver Services
SuperPoopers.com engages external service providers such as legal services, website service providers, marketing service providers, IT support service providers, fulfillment providers, delivery service providers, email administrators, payment processors, and customer service providers. When providing such services, the external service providers have access to and process your personal data on our behalf.
Those external service providers are contractually required to implement and apply security safeguards to ensure the privacy and security of your personal data. These third parties have agreed to confidentiality restrictions and to use any personal data we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us, except where they are required by law to use the personal data for other purposes. In the event of a corporate merger and acquisition, your personal data will be transferred to the third parties involved in the merger and acquisition in accordance with applicable law.
Cookies and third-party links
SuperPoopers.com websites use cookies. Generally, we use cookies to understand how our services are used, to track bugs and errors, improve our services, verify account credentials, allow logins, track sessions, prevent fraud, and protect our services.
How long we store and protect personal data
Your personal data will be retained for as long as it is required for the purposes for which the data was collected, e.g., as necessary to provide you with the services and products requested.
We retain your contact details and interests in our products or services for a longer period of time if you have agreed to receive SuperPoopers.com marketing materials. We also retain your personal data if needed to establish, exercise, or defend a legal claim, only on a need-to-know basis.
Modifications to this notice
SuperPoopers.com reserves the right to change this Notice at any time. Any changes to this Notice will be effective immediately when posting the latest version on our websites.
Contact us
The primary points of contact for all issues arising from this Notice can be contacted in the following way:
- Initial Email: pottylikearockstar@SuperPoopers.com
Last updated: May 1, 2024